Privacy Policy

---

Privacy Policy

Effective Date: 12/2024

Introduction
VA Disability Manager LLC (hereinafter referred to as "we," "us," or "our") is a Veteran Disability Management firm specializing in the Disability Claims process to assist Veteran in navigating Veteran Administration disability claims. We are committed to protecting the privacy and personal information of our client Veterans. As a This Privacy Policy outlines the types of information we collect, the methods by which we collect it, the purposes for its use, the measures we take to secure it, and the rights you have regarding your data. By using our services, you agree to the practices described in this Privacy Policy.

Types of Information Collected
We may collect the following types of personal information:

1. Identification Information: Name, email address, phone number, physical address, personal identity  documents, and other required documentation in the process of providing management services.
2. Account Information: Login credentials, account preferences, and service usage details.
3. Communication Data: Information collected when you contact us, such as support requests      and feedback.
4. Transactional Data: Payment information, billing history, and purchase records.

Method of Information Collection
We collect your information through the following methods:

1. Direct Collection: Information provided when you sign up for services, fill out forms, or communicate with us directly.
2. Automated Collection: Data gathered through cookies, tracking technologies, and usage      analytics when you interact with our website.
3. Third-Party Sources: Information obtained from third-party service providers in compliance with applicable laws.

Purpose of Data Collection
We collect and use your information to:

1. Communicate with you about our services and provide, improve, and personalize your claim management process. 

2. Create a login account and verify your identity

1. Process claims  and manage transactions and send notifications related to your claim.
2. Communicate  with you about updates, offers, or technical issues.
3. Comply with legal requirements and enforce our terms of service.

Note: Phone numbers and SMS consent collected for SMS communications will not be shared under any circumstances for marketing purposes.

Data Security Measures
We implement robust security measures to protect your personal information, including:

1. Encryption: Data is encrypted during transmission and storage to prevent unauthorized access.
2. Access Control: Limited access to your information by authorized personnel only.
3. Regular Audits: Periodic reviews of our systems to identify and mitigate vulnerabilities.

Despite our best efforts, no method of data transmission or storage can be 100% secure. We encourage you to protect your account information and report any suspected breaches immediately.

Data Sharing
We do not sell, rent, or share your personal information for marketing purposes. However, we may share data in the following circumstances:

1. With service providers or partners who assist in delivering our services, under strict      confidentiality agreements.
2. To comply with legal obligations, such as responding to subpoenas or court orders.
3. To protect our legal rights or prevent harm to others.

User Rights
As a user of our services, you have the following rights concerning your personal information:

1. Access and Review: Request access to the data we hold about you.
2. Update and Correct: Update your personal information to ensure it is accurate and current.
3. Delete or Restrict: Request deletion or restriction of your data under certain conditions.
4. Consent Withdrawal: Withdraw your consent for data processing where consent is required.

To exercise your rights or inquire about this Privacy Policy, please contact us:

Contact Us
If you have any questions or concerns about this Privacy Policy, you may reach us at:

• Email: info@vadisabilitymanager.com 
• Phone: (505) 477-2692
• 3005 S. St. Francis Drive STE 1D-352, Santa Fe, NM 87505

We reserve the right to modify this Privacy Policy at any time. We encourage you to review it periodically to stay informed about how we protect your information.